Last updated: November 20th, 2025
Integrity Painting & Decorating (“we,” “our,” or “us”) is committed to protecting your personal information and handling it responsibly. This policy explains what information we collect, why we collect it, and how it is used, stored, and protected in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following personal information when you contact us, request a quote, or use our services:
Name
Email address
Phone number
Property address or service location
2. How We Use Your Information
We collect this information only for purposes related to delivering our services, including:
Responding to inquiries or quote requests
Scheduling services
Sending service reminders or updates
Invoicing or payment coordination
Customer service and follow-up
Safety and service documentation if required
We do not sell, rent, or trade your personal information.
3. Consent
By submitting your information through our website, email, phone, or in-person, you consent to the collection and use of your personal information for the purposes listed above. On our website forms, you may see a statement such as:
“By submitting this form, I agree to the Privacy Policy.”
This is considered implied consent, which is acceptable for basic service-related information under Canadian law.
4. Sharing of Information
We may share personal information only when necessary, such as:
With software providers used for scheduling, quoting, email communication, or billing
With field service technicians to complete work on-site
When required by law or safety regulations
Any third-party services we use are required to protect your data and comply with Canadian privacy standards.
5. Data Storage & Security
We take reasonable steps to protect your personal information using physical, administrative, and technological safeguards. Information may be stored in secure cloud-based systems or CRM software used for business operations.
Only authorized personnel have access to your information.
6. Retention & Deletion
We keep your information only as long as necessary to:
Provide services
Maintain accurate records
Meet legal or tax requirements
You may request your information to be deleted at any time (unless we are legally required to keep it).
7. Access or Correction of Your Information
You have the right to:
Request access to the personal information we have about you
Correct inaccurate information
Withdraw consent (unless required to provide service)
To make a request, contact us using the information below.
8. Contact Us (Privacy Officer)
For any questions related to your personal information or this policy, please contact us:
Integrity Painting & Decorating
Email: admin@insightss.ca
Phone: 204-957-5757
Address: 447 Selkirk Ave, Winnipeg, MB
9. Updates to This Policy
We may update this policy from time to time to reflect changes in legal requirements or business practices. The latest version will always be posted on our website.